Fast food, fast talk service work and the routinization of everyday life. Sociologist jennifer parker talwar went behind the counter and listened to immigrant fast food workers in new york citys ethnic communities. According to robin leidner in fast food, fast talk, what have fast food restaurants done in order to rationalize the process of providing food to customers. Fast food according to structural functionalism by james.
Revisiting fast food nation, the book and film serious eats. Frederick taylors system of scientific management pushed the division of labor further by its goal of removing. Gender, work, and identity in interactive service jobs robin leidner university of pennsylvania through an analysis of two highly routinized. By continuing to use our website, you are agreeing to our use of cookies. Further, fast food is quickly becoming a global phenomenon as the culture of fast food is. It would be wrong to portray schlossers book as just another antimcdonalds diatribe. Fast food consumption increased dramatically in pakistan. Fast food news, research and analysis the conversation. The software slump digital music, the democratisation of. Attending hamburger university, robin leidner observes how mcdonalds trains the managers of its fastfood restaurants to.
Fast food nation the groundbreaking work of investigation and cultural history that has changed the way america thinks about the way it eats and spent nearly four months on the new york times bestseller list now available on cassette. Download it once and read it on your kindle device, pc, phones or tablets. Fast food, fast talk department of sociology penn sociology. Manstead, university of cambridge, nico frijda, universiteit van amsterdam, agneta fischer, universiteit van amsterdam. It is damaging to workers and suppresses their real selves. Fast food nation the groundbreaking work of investigation and cultural history that has changed the way america thinks about the way it eats and spent nearly four months on the new york times.
According to robin leidner s fast food, fast talk, what are the consequences of scripting workers interactions with customers. Schlosser notes that few people talk about the enormous pressures placed on farming families in the united states. What are the differences between fast food nation the. She argues that fast food chains in immigrant communities must and do adapt to their surroundings. Revisiting fast food nation, the book and film serious. The fast food industry, which has spread all around the world, has its origins in the united states. Getting lectured by mcdonalds on ways to give your patients nutritionminded fast food advice isnt going to solve marylands obesity problem.
Robin leidner observes how mcdonalds trains the managers of its fastfood. Robin leidner observes how mcdonalds trains the managers of its fast food restaurants to standardize every aspect of service and product. Service work and the routinization of everyday life kindle edition by leidner, robin. Immediately download the fast food summary, chapterbychapter analysis, book notes, essays, quotes, character descriptions, lesson plans, and more everything you need for studying or teaching fast food. Utilization of qualitative retrospective interviews in the analysis of lifelong single womens family careers. Dec 06, 2019 socalled healthier fast food chains are misleading consumers with claims their foods are lower in salt, sugar and fat than their traditional fast food counterparts. Service work and the routinization of everyday life enter your mobile number or email address below and well send you a link to download the free kindle app. Many of the food policy issues are still unresolved. Leidner s fascinating report from the frontlines of two major american corporations uncovers the methods and consequences of regulating workers language, looks, attitudes, ideas, and demeanor.
Markets, meanings, and social structure, thousand oaks. While numerous changes in human lifestyle constitute modern life, our diet has been gaining attention as a potential contributor to the increase in immunemediated diseases. Fast food definition for englishlanguage learners from. Mcdonaldization of work in indian fastfood industry.
Thus, as one of the mothers judith warner interviewed for her recent book on motherhood aptly noted, these are choices that dont feel like choices at all. Fast food restaurants are characterized by informality, focus on speed and friendly personnel. Emotion norms, emotion work, and social order chapter 21. Service work and the routinization of everyday life. Immigrants, big business, and the american dream 2002. I think you should also mention chinese fast food, especially since there is a long history of urbanization and such food, particularly things like the current article ignores traditional forms of fast food outside england, france, and rome. Service work and the routini\ation of everyday life berkeley. Dramatic changes in food consumption, and profound public concern about health and obesity elucidated that there is a certain considerable.
The fast guide to the fast diet for people too lazy to read. American fast food has come to symbolize runaway capitalism, point less pop culture, and callous globalization. Fast food, fast talk goodreads meet your next favorite book. Richly anecdotal and accessibly written, leidners book charts new. The relationship between individuals, organizations and society at large has attracted increased attention during the last two decades or so, both within general social theory and in the area of. Louis lassen is said to be the first to have ever served a hamburger. The western diet is characterized by an over consumption and reduced variety of refined sugars, salt, and saturated fat. Email your librarian or administrator to recommend adding this book to your organisations collection. Learning how to sell life insurance at a large midwestern firm, she is coached on exactly what to say, how to stand, when to make eye contact, and how to build up positive mental attitude by chanting i feel happy. Teach the class another group when you have finished. List of books and articles about fast food industry online. If you care about your health, fast food nation is not a book you would want to miss.
Service work and the routinization of everyday life leidner. The discussion was closed on 22 march 2009 with a consensus to merge. Eight weeks after being locked out of his office in 1993, carl engineered a. Fast food nation pdf summary eric schlosser 12min blog. Service work and the routinization of every day life berkeley. It constitutes my point of view on the diet and is not medical advice for heavens. But because interest groups protecting farmers have little clout at the federal level. Her study reveals the complex and often unexpected results that come with the routinization of service work. Priorities and expectations chapter 5 gender and health. Unfriendly and unhealthy article pdf available in international journal of obesity 316. Apr 19, 20 this video was prepared to help members of our family and friends support group to succeed on the 5.
The fast guide to the fast diet for people too lazy to. Richly anecdotal and accessibly written, leidner s book charts new territory in the sociology of work. Attending hamburger university, robin leidner observes how mcdonalds trains the managers of its fastfood restaurants to standardize every. His chief objection is not that it tastes badfar from it, he insists, going on to examine, for instance, why mcdonalds fries lauded by the likes of julia child and james.
Herein our objective is to detail the mechanisms for the western diets impact on immune function. Frederick taylors system of scientific management pushed the division of labor further by its goal of removing decision making from employees and instead given to managers and engineers scientific management. But because interest groups protecting farmers have little clout at the federal level, compared with interests for the fast food companies, the issue of farmer welfare and suicide is rarely broached in national conversation. List of books and articles about fast food industry.
Much of it is based on correlational studies in small data sets. Attending hamburger university, robin leidner observes how mcdonalds. A management trainee meeting was observed and audio taped focus group. Read the fulltext online edition of fast food, fast track. Theoretical perspectives, future prospects, journal of communication, volume 55, issue 3, 1 september 2005, pag we use cookies to enhance your experience on our website. Schlosser could do for the fast food industry what rachel carsons silent spring.
In george ritzers book about mcdonaldization, he defines it as the process by which the principles of the fastfood restaurant are coming to dominate more and more sectors of american society as well as the rest of the world. But the evidence linking fast food and obesity is not strong. Jun 16, 2010 while the book came out in 2002 and the film in 2006, fast food nation is still as relevant as ever. Again, back in high school it used to be maybe three times a week, but where i live now i cant find a lot of fast food restaurants, so i think thats the reason why i dont eat it so much now. Attending hamburger university, robin leidner observes how mcdonalds trains the managers of its fastfood restaurants to standardize every aspect of service and product. Definition of fast food written for english language learners from the merriamwebster learners dictionary with audio pronunciations, usage examples, and countnoncount noun labels. Talk or informants statements are treated as social acts, or behavioral. Service work and the routinization of everyday life, berkeley, ca. The relationship between individuals, organizations and society at. Fast food is beginning to attract the attention of scholars, especially sociologists. The effect of fast food restaurants on obesity and weight gain. Then you can start reading kindle books on your smartphone, tablet, or computer no kindle device required.
It also seems to be more of a criticism of the livestock practices associated with fast food instead of the industry itself. To a degree both engrossing and alarming, the story of fast food is the story of postwar america. Leidner and reading of the expansion of mcdonalds to morocco, i have, seven years later eaten at the first mcdonalds in morocco, always with. At the annual meeting of maryland nutritionists, the egg mcmuffin was described as a wholesome start. The dark side of the allamerican meal from the worlds largest community of readers. Again, back in high school it used to be maybe three times a week, but where i live now i cant find a lot of fast food restaurants, so. Fast food, fast talk by robin leidner paperback university of. Leidner and reading of the expansion of mcdonalds to morocco, i have, seven years later eaten at the first mcdonalds in morocco, always with fast food, fast talk in mind. Fast food according to structural functionalism by james yoon. No wonder the overall health of the country is declining, no wonder obesity is on the rise.
Use features like bookmarks, note taking and highlighting while reading fast food, fast talk. With service sector work becoming increasingly important in american. In this paper we seek to identify the causal effect of increases. The term fast food first appeared in the merriamwebster dictionary in 1951. Jan 17, 2001 fattening up a controversial article published in rolling stone in 1999, schlosser considers all the ways in which fast food has lessened the quality of life in america. Fast food, fast talk, service work and the routinization of everyday life.
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